Audio conferences – they are so boring! Ever wonder if the person on the other line is actually paying attention? Or picking their nose! Sounds like a major lack of commitment to audio meetings and even less so if there are multi-lingual and multi- cultural challenges.
When faced with challenges of language and intonation (accent or dialect – not all English, for example, sounds the same!), the concepts get lost in translation, drawings make no sense. “How could John not understand the drawing?” “Why was it difficult to understand this concept?” “Are they not paying attention to what I had to say?” “Can you hear my thoughts?” “Now, If only we could see each other, I could better explain what we’re trying to achieve”. Paying attention to visual cues is often the most understated impediment to effective communication.
It’s said that “Seeing is Believing”, this is a basic truth in human communication; whether personal or business. When we see a person’s face, eyes, and mannerisms, our understanding is increased exponentially. Did you know that 80 per cent of messages we receive come from body language. When we see another person we can communicate easily, manage better, control more precisely, and solve problems quicker – which makes us more effective.
Relying on audio conferences as a tool for understanding and confirming the intent of meaning is inadequate and costly. We can no longer rely on a voice devoid of meaning and small blurred images to get our points across. Now there is a viable alternative. HD video conferencing at your desk or on the road, from your laptop or tablet (Smartphone even) – crystal clear HD images of the other party and Ultra High Definition Sound (with capability to carry sounds beyond the sound range of the human voice).
The platform, on which Singapore Cloud with HD video conferencing is built on, is proven and tested. It’s been around a long while. What’s radically improved is the scability and availability of cloud based video conferencing solutions. It is designed for real time face to face conversations, allowing for greater understanding of the spoken word. Better yet, todays’ technology allows for real time sharing of files and documents, recording of conversations for reference later. We are aided by a range of visual clues, we hear tiny nuances in the other person’s voice and we achieve greater clarity and commitment when we are face to face.
“To be able to see somebody face to face, it’s a very powerful tool. You lose yourself in the conversation if the quality is good enough”, says Michael Levy, principal of Seattle based Lexician, who was recently interviewed on a podcast called Law Technology Now.
Increasing communication efficacy, visual collaboration, file and document sharing, understanding that vital piece of information, all via Singapore Cloud - at the cost of a cup of coffee a day. Go to www.singaporevidyocloud.com.